Money return & product replacement process
You have the right to return the product you received within 14 calendar days and request its replacement with another size or another product, as long as the original product is in excellent condition received and with all the certificates of authenticity that came with it. The return costs are borne by the one who makes the return both for the return and for the receipt of the new product!
CANCELLATION OF ORDER – REFUND OF MONEY:
It is possible to cancel your order only before sending the product via email or by phone to 2591024886.
The refund is made in the same way as the payment was made. In case of cash on delivery, you are required to inform us with one of your bank accounts (name of the beneficiary, bank, IBAN account), in order for us to deposit the amount. A refund is available on the page codes immediately available.
In any case, for a refund request or product replacement, you must have previously contacted the online store via email or phone at 2591024886.